Greek Clean

Simplify trash management for Greek organizations with Greek Clean

Problem

Students living in fraternities and sororities houses on campus are struggling to manage their trash effectively

Solution

Greek Clean is a trash management app that helps make the trash pickup process more efficient and affordable.

My Role

UX Designer and Project Manager

User Research

My team member believed that there was an opportunity to improve the trash pick-up experience for sorority and fraternity members by providing a solution that offers convenience, efficiency, and adherence to regulations.

Research Plan

My team and I conducted 6 user interviews with current college students who live on campus in fraternities and sororities. In addition to the user interviews, we also conducted an online survey to cover more people across the country that revealed that students had an issue with trash was missed.

Competitor Analysis

There is an opportunity to increase education and awareness on trash waste disposal as well as provide better solutions.

Affinity Diagram

We noticed that majority of the people interviewed were looking for an efficient and cheap way to remove their piles of trash after a party.

Design

User Persona: Darius Miller

Darius Miller, a 21-year-old residing in a lively frat house, grapples with the challenge of maintaining order amidst epic parties. As he navigates the ups and downs of college life, Darius wants to focus on balancing the joys of youthful celebration with the need for a clean and welcoming environment.

Objectives

Desire for faster pick-up
Would like more cans at the partys so they dont pick up from the ground
Wants hassle free trash pickup that is affordable

Darius' User Scenario

Although I directed our team members to create a storyboard and a user scenario, the most beneficial item was the user scenario. This helped us to decipher where the true pain points were.

Ideation

After understanding what solution would bring the most value for my users, I lead the team to a brainstorming activity. Through the ideas we came up with, we made a feature prioritization and worked on creating our prototype.

Feature Prioritization

Darius' User Flow

Following the decision of features, I worked on the user flow for the main tasks with another team member.

Task 1: Schedule a pickup

Task 2: Rent a dumpster

Task 3: Find a nearby bin

Low-Fi Prototype

To delegate tasks and make the work more efficient, we each worked on separate prototypes of different levels. I drew the low-fi prototype and wireframed it according to what our user flow suggested.

Prototyping and Testing

Mid-Fi Prototype and Usability Testing

I instructed a team member to do the mid-fi prototype and we conducted our first round of usability testings utilizing this version. I tested 2 people on the mid-fi and as a team we had a total of 5 tests.

Through this we found that:

Users wanted a way to opt out of the tutorial
Wanted a back button
Needed a way to go between each tabs

UI Style Guide

This was the first project we did within our class so we did not have a style guide. However, one of the team members created the logo for Greek Clean and we created a color palette using the logo instead. We collectively agreed that green was the perfect color since it is supposed to represent clean and earth.

Hi-Fi Prototype

After discussing the iterations with my team members, we went to working on the iterations. Each one taking on a different task to be more efficient. We changed the prototype to ensure users could navigate between tabs. We also gave the option for users to opt out of the tutorial. In addition, we added tabs for users to go back. Before our presentation, we did conduct 2 more usabiltiy testing to see if our users could easily navigate and it was a success!

To view the final product, you can go to [Here].

Conclusion

Due to my time management skills, the project ran very efficiently. Despite the lack of communication from several team members, we learned to make it work. I learned pivotal leadership skills through this project since it was hard to manage team members that hardly showed up. Utltimately alignment was found and the project was completed without any major complications.

The future of Greek Clean

I imagine that the app can grow to implement:

Chapter management
Exclusive deals and discounts
Event planning and clean up management
Group communication